The company Chic Strom welcomes you to its website.

Before each use of the website, please consult the present terms and conditions of use and ensure that you have understood them and are in full agreement with them.

Terms

chicstrom.gr has the right to renew or modify the present terms and conditions according to any needs that arise. At the same time, however, it has the obligation to inform all users in the event that any change/modification takes place.

Copyrights

The official website of Chic Strom is chicstrom.gr. It is noted that all content of the subpages constitutes intellectual property of the website chicstrom.gr and is under the protection of Greek and international law.

Strictly prohibited is the copying, transfer, distribution, “downloading”, resale, misleading of the public, and the use of any element of the property of this website. Any of the above actions are permitted only in the case of communication with the owners of chicstrom.gr and after consultation for specific and approved use.

The images, logos, and names declared on the website and representing chicstrom.gr are exclusive features and are strictly protected by Greek laws, as well as international laws, regarding trademarks and intellectual property.

Consequently, the display of the above and easy access to them through the official website chicstrom.gr does not imply acceptance or approval of their use in any other situation.

User Obligations

All users of the website chicstrom.gr, without exception, accept that they will not use it for publishing, sending, sharing via e-mail, or transmitting by other means content which:

– is threatening, illegal, offensive, harmful, annoying, slanderous, libelous, defamatory, obscene, vulgar
– constitutes a violation of a third party’s privacy, expresses racial, ethnic or other discrimination and shows malice
– is capable of causing harm to any minor in any way
– is not entitled to be transferred or transmitted according to laws or contractual or managerial relationships
– violates any patent, trade secret, trademark, copyright or other proprietary rights of third parties
– contains software viruses or codes, programs or files developed to cause damage, destroy the operation of any software or computers
– aims at collecting or storing personal data of any user.

Any form of such content intentionally or unintentionally violates the applicable Greek and community legislation and its provisions.

Information on the Processing of Personal Data

Chic Strom informs that, for reasons of exercising its business activities, it processes personal data of its customers and visitors to its website and/or its official social media accounts. The processing is always carried out in accordance with the applicable national legislation and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter “GDPR”) as applicable.

The GDPR constitutes the new regulatory framework of the European Union (EU) in the examined sector. The object of the law is to establish the conditions for the processing of personal data, for the protection of the rights and freedoms of natural persons and especially the right to protection of personal data.

For any matter regarding the processing of personal data, you can contact us at 2310 773520-1 and at info@chicstrom.gr.

What categories of personal data do we process?

We process any personal data you provide us, namely Name, Postal Address, Postal Code, Prefecture, City, Region, Country, Landline Phone, and your Email Address, Tax ID, Tax Office, Profession. Processing is done only when we have a legal reason to do so.

What are the legal grounds for processing your personal data?

Legal grounds for processing your personal data constitute:

(a) the provision of the services you entrust to us and wish to receive from us and consequently the fulfillment of our contractual obligations in this context.

(b) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.

(c) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on services, offers, etc. from Chic Strom or third-party collaborating companies, which process personal data according to the currently applicable framework.

Age Limit Declaration

By providing your consent, you responsibly declare that you are over 16 years old. If you are under 16 years old, you may use our website only with the involvement and approval of a parent or guardian.

How and why do we use your personal data?

• Sending Informational and Promotional Material/Company News

During your visit to our website, chicstrom.gr, you have the option to fill out a contact form, providing your email address for the purpose of subscribing to our Newsletter.

The data collected from our website may be used to contact you for promotional and advertising purposes, to inform you about offers that may interest you via email, provided you have given your consent, under the specific conditions set by the legal framework.

• Personalized Promotion

Within the legitimate interest of Chic Strom to generate purchasing interest for its services, we may process information published online on search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram, Youtube) for the purpose of creating personalized promotion and informing potential customers via phone and/or email for the aforementioned commercial purpose. The legal basis is the voluntary publication of your information on search engines and your registration for social media services, where these are taken as explicit consent for the publication of information depending on the settings of the applications you manage.

Legal bases for the above processing are both the performance of our contractual obligations (GDPR Article 6 para.1΄b) and the legitimate interest of our company (GDPR Article 6 para.1΄f).

• Extraction of Statistical Data

The use of your personal data in the Google
Analytics service is possible. Google Analytics aims to record the web traffic of our website and to extract useful statistical data for our clientele.

• Customer Satisfaction Survey – Reviews – Ratings

The data we collect from our website is used for your participation in a Customer Satisfaction Survey, provided you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey is currently conducted through a rating or review or email for one of the services of chicstrom.gr and requires an account to be maintained.

If a review contains abusive content, offensive comments, personal information, constitutes negative advertising, etc., chicstrom.gr reserves the right to refuse its publication. User reviews and comments are the personal views and opinions of the users themselves and do not necessarily express the views of the administrators of chicstrom.gr, which in no case can be held responsible for any of these opinions.

• Personalized information (profiling)

Wishing to offer you the best possible experience, the personal data collected from our website may be used for sending personalized updates, provided you have given your consent, under the specific conditions set by the legal framework. Personalization based on your needs and preferences (profiling) results from the data we derive from your personal data, such as profession, area of residence, etc., or based on the results of the Customer Satisfaction Survey, as well as based on the purchases you make.

Where is your data disclosed?

Chic Strom transmits personal data provided by natural persons to third-party companies that offer automation services for the purpose of mass email sending.

This data is also accessible to information system support and marketing companies of the website, where Chic Strom ensures their protection with strict confidentiality terms and continuous control of the appropriate and organizational measures taken by these companies.

Finally, data is transferred during payment execution to payment providers. We, for our part, use high security systems to prevent data leakage from malicious systems.

Storage Period

The storage period of data is decided based on the following specific criteria, depending on the case:

When processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

When processing is carried out based on a contract, your personal data is stored for as long as necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.

For the purposes of service promotion (marketing activities), your personal data is retained until your consent is withdrawn. This can be done by you at any time. The withdrawal of consent does not affect the legality of processing based on consent during the period before its withdrawal.

To withdraw your consent, you can contact us at 2310 773520-1 or info@chicstrom.gr.

Personal Data Security

Chic Strom implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or unlawful access, use, modification, or disclosure thereof. In any case, the way the internet operates and the fact that it is freely accessible to anyone does not allow for guarantees that unauthorized third parties will never be able to breach the implemented technical and organizational measures, gaining access and potentially using personal data for unauthorized and/or illicit purposes.

What are your rights regarding your personal data?

Every natural person whose data is processed by Chic Strom enjoys the following rights:

Right of access:

You have the right to be aware of and verify the legality of the processing. Thus, you have the right to access the data and receive supplementary information regarding its processing.

Right to rectification:

You have the right to examine, correct, update, or modify your personal data.

Right to erasure:

You have the right to submit a request for the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, when there is a contract, an obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or does not exist depending on the case.

Right to restriction of processing:

You have the right to request the restriction of processing of your personal data in the following cases: (a) when you dispute the accuracy of the personal data and until verification is made, (b) when you object to the erasure of personal data and request, instead of erasure, the restriction of their use, (c) when the personal data are not needed for the purposes of processing, but are necessary for you for the establishment, exercise, or support of legal claims, and (d) when you object to the processing and until it is verified that there are legitimate grounds concerning us that override the grounds for which you object to the processing.

Right to object to processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, this is necessary for the purposes of legitimate interests pursued by us as controllers, as well as to processing for direct marketing purposes and consumer profiling.

Right to data portability:

You have the right to receive your personal data free of charge in a format that allows you to access, use, and process it with commonly used processing methods. You also have the right to request us, where technically feasible, to transmit the data directly to another controller. This right exists for data that you have provided to us and whose processing is carried out by automated means based on your consent or in performance of a relevant contract.

Right to withdraw consent:

Finally, Chic Strom informs you that where processing is based on your consent, you have the right to withdraw it freely, without affecting the legality of the processing based on your consent before its withdrawal.

To exercise the above rights, please contact us at 2310 773520-1 or at info@chicstrom.gr.

Cookies

The website of Chic Strom uses Cookies because without them some of its basic services would be
impossible to operate.

Cookies do not cause damage to users’ computers or to the files stored on them, and they are automatically deleted each time you exit the site.

Learn more about Cookies at www.cookiecentral.com.

Complaint to the HDPA
You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, Fax: +30 210 6475628, Email: contact@dpa.gr.