Information on the Processing of Personal Data

Chic Strom informs that, for the purposes of carrying out its business activities, it processes personal data of its customers and visitors to its website and/or its official social media accounts. The processing is always carried out in accordance with the applicable national legislation and European Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation, hereinafter “GDPR”) as applicable.

The GDPR constitutes the new regulatory framework of the European Union (EU) in the examined sector. The object of the law is to establish the conditions for the processing of personal data, for the protection of the rights and freedoms of natural persons and, in particular, the right to the protection of personal data.

For any matter regarding the processing of personal data, you can contact us at 2310 773520-1 and at info@chicstrom.gr.

 

What categories of personal data do we process?

We process any personal data you provide to us, namely your Full Name, Postal Address, Postal Code, Prefecture, City, Region, Country, Landline Phone, and your Email Address, Tax Identification Number (TIN), Tax Office, Profession. Processing is only carried out when we have a legitimate reason to do so.

 

What are the legitimate grounds for processing your personal data?

Legitimate grounds for processing your personal data include:

(a) the provision of services that you entrust to us and wish to receive from us, and consequently the fulfillment of our contractual obligations in this context.

(b) compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.

(c) the consent you provide under the specific conditions set by the legal framework, in order to receive updates on services, offers, etc. from Chic Strom or third-party collaborating companies, which process personal data in accordance with the currently applicable framework.

 

Age Limit Declaration

By providing your consent, you responsibly declare that you are over 16 years old. If you are under 16 years old, you may use our website only with the involvement and approval of a parent or guardian.

 

How and why do we use your personal data?

• Sending Informational and Promotional Material/Company News

When visiting our website, chicstrom.gr, you have the option to fill out a contact form, providing your email address for the purpose of subscribing to our Newsletter.

The data collected from our website may be used to contact you for promotional and advertising purposes, to inform you about offers that may be of interest to you via email, provided you have given your consent, under the specific conditions set by the legal framework.

• Personalized Promotion

Within the legitimate interest of Chic Strom to generate commercial interest in its services, we may process information published online in search engines and social media applications (Google, LinkedIn, Facebook, Twitter, Instagram, Youtube) for the purpose of creating personalized promotion and informing potential customers via phone and/or email for the aforementioned commercial purpose. The legal basis is the voluntary publication of your information in search engines and your registration for social media services, where these are taken as explicit consent for the publication of information depending on the settings of the applications you manage.

Legal bases for the above processing are both the performance of our contractual obligations (GDPR Article 6(1)(b)) and the legitimate interest of our company (GDPR Article 6(1)(f)).

• Extraction of Statistical Data

The use of your personal data in the Google
Analytics service is possible. Google Analytics aims to record the web traffic of our website and to extract useful statistical data for our clientele.

• Customer Satisfaction Survey – Reviews – Ratings

The data we collect from our website is used for your participation in a Customer Satisfaction Survey, provided you have given your consent, under the specific conditions set by the legal framework. The Customer Satisfaction Survey is currently conducted through a rating or review or email for one of the services of chicstrom.gr and requires an account to be maintained.

If a review contains abusive content, offensive comments, personal information, constitutes negative advertising, etc., chicstrom.gr reserves the right to refuse its publication. User reviews and comments are the personal views and opinions of the users themselves and do not necessarily express the views of the administrators of chicstrom.gr, which can in no case be held responsible for any of these opinions.

• Personalized information (profiling)

Wishing to offer you the best possible experience, the personal data collected from our website may be used to send personalized updates, provided you have given your consent, under the specific conditions set by the legal framework. Personalization based on your needs and preferences (profiling) results from the data we derive from your personal data, such as profession, area of residence, etc., or based on the results of the Customer Satisfaction Survey, as well as based on the purchases you make.

Where is your data disclosed?

Chic Strom transmits personal data provided by natural persons to third-party companies that offer automation services for the purpose of mass email sending.

This data is also accessible to information system support and website marketing companies, where Chic Strom ensures their protection with strict confidentiality terms and continuous monitoring of the appropriate and organizational measures taken by these companies.

Finally, data is transferred to payment providers during payment execution. We, for our part, use high-security systems to prevent data leakage from malicious systems.

Storage Period

The data storage period is decided based on the following specific criteria, depending on the case:

When processing is imposed as an obligation by provisions of the applicable legal framework, your personal data will be stored for as long as the relevant provisions require.

When processing is carried out based on a contract, your personal data is stored for as long as necessary for the performance of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.

For the purposes of service promotion (marketing activities), your personal data is retained until your consent is withdrawn. This can be done by you at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent during the period before its withdrawal.

To withdraw your consent, you can contact us at 2310 773520-1 or info@chicstrom.gr.

Security of personal data

Chic Strom implements appropriate technical and organizational measures aimed at the secure processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or unlawful access, use, modification, or disclosure thereof. In any case, the way the internet operates and the fact that it is open to anyone does not allow for guarantees that unauthorized third parties will never be able to breach the implemented technical and organizational measures, gaining access and potentially using personal data for unauthorized and/or illicit purposes.

What are your rights regarding your personal data?

Every natural person whose data is processed by Chic Strom enjoys the following rights:

Right of access:

You have the right to be aware of and verify the lawfulness of the processing. Thus, you have the right to access the data and receive supplementary information regarding its processing.

Right to rectification:

You have the right to examine, correct, update, or modify your personal data.

Right to erasure:

You have the right to submit a request for the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In all other cases (such as, for example, when there is a contract, an obligation to process personal data imposed by law, public interest), this right is subject to specific restrictions or does not exist depending on the case.

Right to restriction of processing:

You have the right to request the restriction of processing of your personal data in the following cases: (a) when you contest the accuracy of the personal data, until verification is made, (b) when you object to the erasure of personal data and request instead the restriction of their use, (c) when the personal data are no longer needed for the purposes of processing, but are required by you for the establishment, exercise, or defense of legal claims, and (d) when you object to processing and until verification is made as to whether the legitimate grounds concerning us override the grounds for which you object to the processing.

Right to object to processing:

You have the right to object at any time to the processing of your personal data in cases where, as described above, this is necessary for the purposes of legitimate interests pursued by us as controllers, as well as to processing for direct marketing purposes and consumer profiling.

Right to data portability:

You have the right to receive your personal data free of charge in a format that allows you to access, use, and process it using commonly accepted processing methods. You also have the right to request us, where technically feasible, to transmit the data directly to another controller. This right exists for data that you have provided to us and whose processing is carried out by automated means based on your consent or in performance of a relevant contract.

Right to withdraw consent:

Finally, Chic Strom informs you that where processing is based on your consent, you have the right to withdraw it freely, without affecting the lawfulness of processing based on your consent before its withdrawal.

To exercise the above rights, please contact us at 2310 773520-1 or at info@chicstrom.gr.

Cookies

The website of Chic Strom uses Cookies because without them some of its basic services would be
impossible to operate.

Cookies do not cause damage to users’ computers or to the files stored on them, and they are automatically deleted each time you exit the site.

Learn more about Cookies at www.cookiecentral.com.

Complaint to the HDPA
You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr): Call Center: +30 210 6475600, Fax: +30 210 6475628, Email: contact@dpa.gr.